Online Return Policy
If for any reason you are not satisfied with any item purchased, simply return it within 45 days of the order date. Other than defective items, all merchandise must be in its original condition (unwashed, unworn, & price tickets attached). Items must be returned by mail. Items marked as "Final Sale. No Returns" are not eligible for returns. Beauty products may be returned if unopened and in the original cellophane wrapping.
Returning Online Purchases
- Detach the top of the
package invoice and keep it for your records.
- Circle the item(s) that you are returning and
indicate the reason for the return. (Please use the reason codes below.)
- Pack your return in the original package if possible and be sure to include
the invoice. Attach the shipping label provided on the front of the invoice (note that $6.95 will be deducted from your refund should you choose to use our enclosed label) and
mail the package to:
229 Hollie Drive
Martinsville, VA 24112
- Please note:
shipping and handling charges and return mail charges are not refundable.
- You will receive one email confirming we've
received your return and a second email once we've processed the return. It will take approximately 7-10 business days for your return to be processed. The payment method used to place the order will be credited. It usually takes 1-2 billing cycles for the credit to appear on your billing statement.
Return Reason Codes
- Too big
- Arrived late
- Delivered wrong item
- Returning a gift
- Didn't like item
- Too long
- Fabric/color not what I expected
- Other ________________
Coupon Code Adjustments For Online Orders
Coupon code adjustment: We
offer a one-time coupon code adjustment within 48 hours if you forget to enter
your coupon code. Contact us within 48 hours of placing your order and please have
your billing information, order number and coupon code on hand.